FAQs

1.What is the processing and shipping time?

Orders are typically processed within 1-3 business days.

• U.S. Shipping: 3-7 business days

•International Shipping: 7-21 business days (varies by location)

You will receive a tracking number once your order has shipped.

2. Do you offer international shipping?

Yes! We offer international shipping to select countries. Shipping rates and estimated delivery times will be calculated at checkout. Please note that international customers are responsible for any customs or import duties.

3. How do I track my order?

Once your order ships, you will receive an email with a tracking number. You can use this to monitor your package’s journey to you!

4. What is your return and exchange policy?

We accept returns within 30 days of receiving your order, as long as the items are unworn, unwashed, and in their original packaging. At this time, we do not offer exchanges. Please refer to our Return Policy for more details. 

5. What size should I order?

Our sets are true to size with a stretchy, form-fitting design. If you’re in between sizes or prefer a looser fit, we recommend sizing up. Check out our Size Guide for more details. 

6. How should I care for my items?

To keep your set looking fresh and lasting longer, we recommend: • Machine wash cold on a gentle cycle • Hang to dry or tumble dry on low • Avoid bleach and fabric softeners 

7. What payment methods do you accept?

 We accept: • All major credit and debit cards (Visa, MasterCard, American Express, Discover) • PayPal • Apple Pay • Google Pay • Shop Pay

8. How can I contact customer support?

You can reach us at askjxcbyjai@gmail.com, and we'll be happy to assist you!